WEBSITE INFORMATION

Privacy Policy

Last updated: 21 October 2026

Operated by Aussie Digital Lab · ABN 14 639 219 169

Who we are

Aussie Digital Lab provides website, branding and digital services. For privacy enquiries, contact sales@aussiedigitallab.com.au or write to 22 Dolphin Drive, South Morang VIC 3752, Australia. Where services are contracted through a separate legal operator, that operator is identified in your written proposal or invoice.

Information we collect

When you enquire, we collect the name, email address, business information, service preferences and message you choose to submit. Project communications may include information needed to prepare a proposal or deliver agreed work. Please do not send payment card details, passwords or sensitive personal information through the enquiry form.

How information is used

We use enquiry details to respond, discuss requirements, prepare proposals and manage agreed services. Information may also be used to keep relevant business records, handle a request or meet applicable legal obligations. An enquiry does not automatically subscribe you to marketing emails.

Service providers and payments

Website hosting and email delivery providers may process information needed to operate the site and deliver messages. If you use an enabled payment service, the selected payment provider processes payment details through its supported interface. The enquiry form is not used to collect card numbers. Project records may include payment references and invoices.

Storage, access and retention

We take reasonable steps to limit access to information and protect it from unauthorised use. No internet transmission or storage method is completely secure. Information is retained where needed for the enquiry, a service relationship, dispute handling or recordkeeping requirements, and is otherwise reviewed for deletion or de-identification. Provider locations and storage arrangements may differ, including outside Australia; contact us for information about the providers used for your engagement.

Cookies and analytics

The website uses functions needed for its operation. The supplied default site does not add advertising pixels or analytics trackers. If additional tools are enabled, their use and any relevant choices should be explained in the cookie notice. Read our Cookie Policy for further information.

Your requests and complaints

Email us to request access to or correction of information we hold, or to raise a privacy concern. We may need to verify your identity and explain any lawful limits on a request. We will consider the concern and respond. You may also contact a relevant privacy regulator where it has jurisdiction.

Changes to this policy

We may update this page to reflect changes in the website or our handling of information. This policy was last updated on 21 October 2026.